Silver Link Solutions - IT support, Cabling & Networking, Web Hosting, VoIP Solutions, Hardware, Software, Data Backup Solutions, IT Security
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Your telephone number



 

0845 688 0166

 

 

Silver Link Solutions - IT Support

All our services are backed up by a professional IT support team. Our technicians are experts in network technologies, system administration, installation, upgrade, computer hardware, software, VoIP systems as well as web site design and maintenance. We offer a range of different support solutions to suit most business and home customers.

 

Should you need any help with:

- The operating system, software or hardware on your desktop or server
- Your network or network equipment
- Peripherals (printers, scanners, copiers etc)
- Virus, trojans and spyware removal

 

With “Bronze support ” we will charge you per hour of our work.

With this option you have full telephone, online and onsite support from our engineers and technical support.

This option is perfect for small businesses (1 – 5 employees), which sometimes have technical problems, system upgrades or other technical requests.

Simply call us whenever you require any help.

With “Silver support” we will charge you on monthly base which is cheaper than “Bronze support” (Pay as you go).

With this option you have full telephone, online and onsite support.

This option is perfect for small and medium businesses (5 - 15 employees), which require more support and faster respond time.

In this option we have few different packs.

With “Gold support” we will charge you on monthly base.

With this option you have dedicated onsite engineer or engineers team.

This option is perfect for medium and bigger businesses (15 + employees), which require instant respond and minimum downtime of IT infrastructure.

This option is fully flexible, depends of our clients needs and requirements.

 
       
FREE telephone support
YES
YES
YES
Remote online support
YES
YES
YES
Onsite engineer
YES
YES
YES
Respond time
4 hr
3 hr
n/a
FREE monthly system report
NO
YES
YES
Instant hardware replacement
NO
YES
YES
FREE consultancy
YES
YES
YES
FREE hardware training
YES
YES
YES